Weekly Cup of Joe #7 — Vague wording

Vague wording used in requirement documents

Whether you are freshly minted into the QMS position or you are a founder of a Startup, or a product manager with a new project… your strategy requires QMS oversight.

QMS Joe is here to guide you through the plethora of information and support you with handy tips & tricks to streamline your way to compliance.

Use precise requirements as much as possible

If the requirement is not clear enough the employees or the sub-contractor could misunderstand or make incorrect decisions related to the given task that might end in an unplanned surprise, and could easily lead to an unsatisfied customer.

Customer satisfaction can be improved by using precise requirements as much as possible in QMS.